Delivery Information

Urban Jungle Delivery Information

We send out plants Tuesday – Thursday and occasionally Fridays if the plants in the order won’t suffer sitting in a depot over the weekend.

If for any reason the plants are unavailable we will telephone or email you immediately to arrange alternatives or a refund. We will never send an alternative without prior approval.

Please allow up to 7 days for delivery although in reality it is usually much less than this.

UK delivery

Plants are sent at a flat rate of £12.50 per consignment.
If a pallet is required for large/heavy items or a very large order the charge is £80.00.
We send our plants with a courier, APC Overnight.

There is a £6.99 surcharge per consignment for oversize/heavy plants.
There is a £19.99 surcharge per consignment for Irish Republic, Northern Scotland and Scottish Islands.
There is a £25.00 surcharge per consignment for the Isle of Man.
There is a £16.99 surcharge per consignment for Northern Ireland.
There is a £5.99 surcharge per consignment on parcels for the Isle of Wight.
There is a £16.99 surcharge per consignment for Isles of Scilly.

EU delivery

Parcels up to 10Kg – £39 (Finland £49) and £1.50 for each additional Kg.
By using the shopping cart the cost of p&p is automatically calculated for you.

Terms and Conditions

We take great care in packaging our plants but it is impossible to guarantee that there will be no superficial damage to leaves.
Where necessary we may cut plants back to a manageable size.
When our customers order plants via our website we appreciate that they are placing their trust in us to select the very best of our Nursery stock for them, as if they were selecting plants from our Nursery themselves. This we promise to do.

Full Terms and Conditions.