Customer Comments

Customers rate Urban Jungle

Urban Jungle Rating

150 Customer Comments - Leave your rating

Mrs Lynda Clarke 21/06/2019 08:50:44
Urban Jungle star rating 4
My friend and I visited the Urban Jungle in Beccles. As a Cafe owner I like to think I know a little about what a Cafe should be like. We both enjjoyed our visit. The visit was relaxed and the staff were happy, helful and very welcoming. The coffee and food were good. My only critisism is the price of food, its a bit expensive for a casual lunch.
Saying that...Well done to the staff for creating such a relaxing place to be.

 Clare English  12/04/2019 14:02:12
Urban Jungle star rating 1
I was very disappointed when visiting here today. I am vegan and because they advertise that they have a range of vegan options I decided to give it ago. I was disappointed to only see one vegan option and when I spoke to a member of staff it was clear that they only cater for vegetarians and the staff member wasn't at all helpful. In fact she went to check to see if an item was vegan and never came back to me. Unfortunately I won't be returning.
Mrs Diane syrett 31/03/2019 18:24:07
Urban Jungle star rating 1
Just been for a mother’s day afternoon tea, very disappointed. Booked for 6, 4 having teas and 2 young children. On booking we were told the children could have sandwiches instead of afternoon tea, was told that the kitchen couldn’t do this, so the children had to go without. Also we were given a table for four and told that nothing else was available, tried putting two extra chair in but no room to accommodate. A very disappointing day for my mother. Also afternoon tea is dainty finger food, not chunky cakes.
Mr Derek Lancaster 10/10/2018 10:14:06
Urban Jungle star rating 5
Large plant arrived in excellent condition & on time. Thanks look forward to ordering from you again.
Mrs Brenda Scutts 17/09/2018 18:33:30
Urban Jungle star rating 5
Received my plant order today,delighted at the way they were packaged.and the plants themselves,,couldn't have wished for better quality,they are now awaiting planting tomorrow,thankyou,..
Mrs Maureen Duggan 16/08/2018 13:32:19
Urban Jungle star rating 5
Very fast delivery. Arrived in first class condition good strong and healthy plant. Thankyou
Mrs Kristine Fleet 18/07/2018 08:16:59
Urban Jungle star rating 4
I purchased some seeds; the cannas were amazingly successful despite being difficult to germinate and I got 7 plants out of the 8 seeds in the packet. They haven't flowered yet but I'm sure they're not far off.
The dahlias were equally successful but the geraniums were very disappointing. The plants are great and very healthy but what I understood to be very dark red/almost black flowers have turned out to be the bog standard pink and scarlet - still nice plants but not what I ordered - shame.
 Alex 04/06/2018 11:46:06
Urban Jungle star rating 5
Healthy plants received well packed and in great condition.
Mr Ian Maude 14/03/2018 15:32:39
Urban Jungle star rating 5
Fast delivery and the bamboo I ordered arrived in excellent condition. I've ordered plants online before and always been let down by either service or quality of product but Urban Jungle have delivered to an exceptional standard. Thank you.
 Janis 13/10/2017 18:05:29
Urban Jungle star rating 5
My first visit today, fantastic plants & fantastic cafe.
Mrs Susan Blackett 24/08/2017 17:19:13
Urban Jungle star rating 5
I visited over 10 years ago and having seen a recent post on Facebook, I decided to visit again with a friend. We had a delicious lunch in the jungle cafe - highly recommended. The staff were delightful. We enjoyed a lovely wander round the beautiful plants and trees and came away with a couple of purchases. Will definitely not leave it so long before we visit again. It is a real experience.
Mr Peter Rose 12/07/2017 22:49:40
Urban Jungle star rating 5
Top quality plants at affordable prices. Very knowledgeable, friendly and helpful staff. Well worth a 2 hour drive and I will be returning again soon! Also, top quality food in a beautiful tranquil setting.
Ms María-Christina Bullen 24/06/2017 07:17:49
Urban Jungle star rating 5
The plants I received were robust, healthy, well watered and very well packed. All came with their engaging information labels firmly attached. Delivery was prompt and the whole transaction hitch-free. Many thanks.
Mrs Cheryle Stonebridge 23/06/2017 09:16:18
Urban Jungle star rating 5
I love Urban Jungle any way but can't get there these days, however their web site, and my shopping on line experience was very good. Delivery was quick, plants were well packed and I will certainly been using both them and the system again
Mr Tony Farnden 05/06/2017 16:14:06
Urban Jungle star rating 5
Two cannas and a banana received in excellent fettle - brilliant packaging and plants are lovely
 Tony Gardiner 27/05/2017 08:36:36
Urban Jungle star rating 5
I have had a huge palm delivered today. It had a very tight spot to get through to reach the back garden.
I Just wanted to let you know how impressed we were with your 2 delivery chaps.
They went above and beyond what I was expecting, and gave their all in getting the huge plant into place.
Personally, I would have given up!
What a great service.
Please pass on our thanks to your fantastic delivery team.
Many thanks
 Carole Kinross 27/05/2017 08:35:06
Urban Jungle star rating 5
I' m absolutely delighted with the plants you have sent me.
They are in marvellous condition and had been very carefully packed- I'm thrilled to
have them!
 Sam 21/05/2017 21:56:35
Urban Jungle star rating 5
Fab place, driving through costessey and amazed to find such a vibrant place in amongst the houses. Feel like I have had a taste of the Mediterranean without having to take a flight!
Only thing which would make it more fantastic would to have a Mediterranean menu option like olives,etc to snack on to really add to the feel of the place.
Mrs Christine Fearn 27/04/2017 15:09:39
Urban Jungle star rating 5
We havent visited for years and were amazed at how big Urban Jungle had become. Loads of choice and nice looking plants. Spent a fortune again. Cafe Jungle was so comfortable and enjoyed toasted sandwiches with our drinks. All staff were extremely helpful and friendly. Definately recommend to my friends.
Dr Roger Summers 11/03/2017 21:28:17
Urban Jungle star rating 5
Beautiful plants, well packaged, will definitely be ordering again. Thank you.
Mr Calum Crawford 03/03/2017 16:44:30
Urban Jungle star rating 5
Fast and well packaged delivery really looking forward to getting the plants in the ground!!
 Jenny 30/01/2017 10:11:00
Urban Jungle star rating 5
Excellent plants, packaged well, great on-line shopping experience.
Mr Gary Dye 15/10/2016 11:08:25
Urban Jungle star rating 5
Great selection of plants and great advice. Would recommend to anyone.
 Frank 01/10/2016 12:47:09
Urban Jungle star rating 5
Lovely plants, well packaged, first class.
Will be ordering again.
 Lynne Simons 18/08/2016 21:58:54
Urban Jungle star rating 5
Plants arrived on time, very well packed and good size. Really pleased with them. First time of shopping with Urban Jungle but will definitely be back.
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